Dell 720 Printer (SOLVED)

[cheiron]

Hi Zak


oh... my bad!


Best wait for Blaze or one of the others to walk you through the recovery. They should be on soon

[blaze]

Oh dear, things are getting messy 

What happened, what did you do in the session  prior to the boot problems?

Try with the recovery option, and when you reach the recovery menu, try the top choice first.

[Zak]

Hey Blaze -

yes, messy....but fun!  I had installed a bunch of packages to try to get cups installed.  It is saying that the multiarch is an issue, but cant get connected to fix that.  Do you think resolving that would help?

I am pretty sure I tried the first option...that is log in like usual, right?  If so, I got a black screen.

[blaze]

You can check the boot log to see if anything sticks out. Possibly a long shot, but worth a try.

Recovery menu, go to root option, and when there do;

Code: [Select]

nano /var/log/boot.log

[blaze]

Sorry forgot about this yesterday. The output from "journalctl" is massive, but with an option it is not so much.

http://askubuntu.com/questions/763638/no-more-boot-logging-since-16-04

You do have a backup of important stuff?

[Zak]

Hey Blaze -

when I do the nano /var/log/boot.log, the first FAILED I see is with Failed to start Show Plymouth Boot Screen.  See 'systemctl status plymouth-start.service' for details.  Then I get another line of that.  Then everything is OK until the end.  The end says Starting Terminate Plymouth Boot Screen......Starting Hold until boot process finishes up......

I will go try to figure out the journalctl command now...

[Zak]

I am making progress!  After a couple more reboots, I was able to run the dpkg and fix the multi-arch situation.  However, I still can't boot.  I then ran dpkg again and it looks clear.  I am now running journactl and it gets the following errors:

• kernal:[drm:radeon_init [radeon]]  *ERROR* No UMS support in radeon module!
• kernal: blk_update_request: I/O error, dev fd0, sector 0
• kernal: ERROR @wl_clfg80211_detach : NULL ndev-> ieee80211ptr, unable to deref wil
• NetworkMnager[834]:nm_device-get-device-type: assertion 'NM_IS_Device (self)' failedl
• systemd-hostnamed{846}:Failed to run event loop: Transport endpoint is not connected

[leenie]

Hi Zak,
I just looked in synaptic and just plain "cups" is not installed in my wattOS R10. My Canon printer did not work until I installed it. You will either have to reinstall or maybe boot repair will work to get you going again: https://sourceforge.net/p/boot-repair-cd/home/Home/

[Zak]

Just did the Boot Repair and here is the result https://paste.ubuntu.com/23849749/. It looks like the problem is with this line:

lspci: Unable to load libkmod resources: error -12

I will do some more research.  Please let me know if anyone has any thoughts.

Thanks!

[blaze]

I do not have anything about libkmod at the moment, but I hope you are having progress Zak. 

Please take a look at line 745. About something called "FlexNet" ?

[leenie]

Hi Zak,
Did your puter boot? If so, just what wireless do you have? Just like blaze, I want to know more about that FlexNet. I did search and it seems a sort of invasive type program: https://www.flexerasoftware.com/producer/products/software-monetization/flexnet-connect/
Hope you don't have to have it.

[Zak]

Hi Blaze and Leenie -

I had seen that FlexNet was detected while I was doing the BootRepair and it seemed like it wouldn't be a big deal (it appears to be a component of Adobe and some other Windows software)  After your questions about it, I am now doing a little digging and finding good info like https://ubuntuforums.org/showthread.php?t=1661254 and https://ubuntuforums.org/showthread.php?t=1976158.

I have not been successful booting yet, but planning on trying some of the things in these links and will post back.  It is weird how the Flexnet thing got in there as I have been booting fine for a while and don't use Windows.  And this was a clean install...

More soon and Thank you!

[blaze]

Great work Zak! Thank you for interesting links.

Personally I would reinstall now. But that is lazy me. 

[Zak]

Hey Blaze....yes, I am getting close to reinstalling.  Right now, it is about the journey and not the destination.  However, I am wanting to move on as well. 

Did another Boot-Repair with the option to fix that flexnet and it gave me another https://paste.ubuntu.com/23853980/ and still no boot.

Looking more into the lspci: Unable to load libkmod resources: error -12 message as that is still there and I might be booting just fine and just not seeing that I am at the log-in screen....

[Zak]

On second thought, I think I have taken enough of both of your time.  I will go ahead an reinstall as I think that will be cleaner anyway with all of the packages I had installed for the printer.  I am going to not close this yet, though, as I am hoping to be able to offer info on installing the Dell Printer once I get that figured out.