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Help and Support => Archives => wattOS R10 => Topic started by: Mike on September 03, 2016, 03:58:58 PM
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Hello,
I'm trying to add a network printer using ipp as I usually do but for some reason I'm getting an error. I've looked on the web but I'm not seeing any solutions that apply. This is the first distro where I have run into this issue so I'm wondering if it's a missing cups package. I've also tried restarting cups with no success. Here's what's loaded with systemd:
$ systemctl list-units cups*
UNIT LOAD ACTIVE SUB DESCRIPTION
cups.path loaded active waiting CUPS Scheduler
cups-browsed.service loaded active running Make remote CUPS printers available
cups.socket loaded active listening CUPS Scheduler
netstat -l | grep cups
unix 2 [ ACC ] STREAM LISTENING 16085 /var/run/cups/cups.sock
Any thoughts?
(http://tinyimg.io/i/o6FvFnt.png)
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Mike, I'm no expert on printing problems; however, just from looking in the Synaptic Package Manager (using "printer" as the search word), I noticed that the only cups package that's installed is cups-browsed. You might try installing cups (and any recommended and/or suggested packages to go with it).
Not saying that'll fix your problem...but it might?
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Out of interest.... What make is the printer. A lot of modern printers require you go to the manufacturers website and download a shell script for their printer. I know i had to with a few hp printers as cups wouldn't work.
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I also could not add my networked HP M252dw using the 'Printers' dialogue. After clicking 'Add', it would stall whilst searching for printers.
I installed Cups from Synaptic, rebooted, and then the utility worked as expected.
The downside is that Cups installs quite a lot of things, so adds a 65.7MB payload.
Chris
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IIRC (which isn't guaranteed) HP provide a utility called hplip for installing printers under Linux.
I'd look in the repos for hplip, or try HP's website. For an HP printer, that is.
I also support cheiron's comment .... sometime Samsung printers are a trivial install, but often a visit to the maker's website gets the best or only result.
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Thank you all for your suggestions. Dan was the winner this time! After installing cups and a crap-load of dependencies, it works now. I was hoping to not have to download over 60mb of packages but at least it works. At some point I might try trimming some fat by process of elimination.
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Not sure how it would affect something like CUPS, but you could try one of my favorites...the infamous...
sudo apt-get install cups --no-install-recommends
Normally, I'll do a regular apt-get install command just to see what all will be installed...then hit n to cancel it.
Then, I run the --no-install-recommends command so that I can compare the two.
When used wisely, it really cuts down on things you don't really need.
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Out of interest.... What make is the printer. A lot of modern printers require you go to the manufacturers website and download a shell script for their printer. I know i had to with a few hp printers as cups wouldn't work.
This is what I had to do.
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I have a brother printer-scanner, model DCP-195C.
There is a script on the brother-website which works well. It installs the printer drivers as well as the scanner drivers.
On a 64-bit system and Ubuntu 12 or 14 upwards, the user must copy some files from usr/lib64 to usr/lib , then printer and scanner works fine.
But problems with this routine started yesterday with wattOS and Ubuntu Mate 12.10 .
The routine installation did not work anymore.
What a luck that I found this thread.
Dan gave the solution.
I installed cups with Synaptic , restarted, then ran the brother-script again ... and now printer and scanner functions work well.
Thanks to all, especially to Dan.